SIMPLICITY
Time Saving
The client will have ONE point of contact at Brandvenue – avoiding time-consuming e-mails, meetings and phonecalls to numerous agencies. Brandvenue will handle all of this. We can have ONE main contact or report back to each Account Manager or Brand Manager.
Before, during and after the activity the client will receive updates and reports on the performance and execution of the activity. Reports will be submitted to both Account managers, Brand and Marketing.
All reports, despite country, customer or region, will be in same comparable format.
On-Site Staff
Working at airport shops, ferries or bordershops, having the main task of informing and aiding customers in their choices within a product category.
RESPONSIBILITIES
Customer Service
Approaching possible customers in a responsible way and within regulation
Interact with confidence and clarity to ascertain the customer needs
Build and maintain contact with regular travelers
Driving Sales
Increasing product sales, with emphasis on the represented brand, as well as cross-category sales
Ensure product availability and attractive display in the shop
Supporting monthly sales targets set for the category, brands, etc.
Category Support
Continuously ensure that products are not out-of-stock
Maintain agreed planogram for the brands
Reporting
Out of stock reporting, Activity reports, sales reports, POSM reports
Competitor-report, consumer analysis, Category-reports