SIMPLICITY

– TIME SAVING

The client will have ONE point of contact at Brandvenue – avoiding time-consuming e-mails, meetings and phonecalls to numerous agencies. Brandvenue will handle all of  this.  We can have ONE main contact or report back to each Account Manager or Brand Manager.

Before, during and after the activity the client will receive updates and reports on the performance and execution of the activity.  Reports will be submitted to both Account managers, Brand and Marketing.

All reports, despite country, customer or region, will be in same comparable format.

ON-SITE STAFF

Working at airport shops, ferries or bordershops,  having the main task of informing and aiding customers in their choices within a product category.

RESPONSIBILITIES

Customer Service

Approaching possible customers in a responsible way and within regulation

Interact with confidence and clarity to ascertain the customer needs

Build and maintain contact with regular travelers

Driving Sales

Increasing product sales, with emphasis on the represented brand, as well as cross-category sales

Ensure product availability and attractive display in the shop

Supporting monthly sales targets set for the category, brands, etc.

Category Support

Continuously ensure that products are not out-of-stock

Maintain agreed planogram for the brands

Reporting

Out of stock reporting, Activity reports, sales reports, POSM reports

Competitor-report, consumer analysis, Category-reports